While I never like having to repair something, I always like working with Valley Oak Appliance. Their technicians are always prompt, courteous and knowledgeable. Trenton did an awesome job explaining my options for repairing my 20 year old dryer. He quickly identified the issue and was very professional.

Needed a repair on our oven, fan quit working. Eric did a great job. On time and efficient. Was nice enough to answer questions I had about the filter on my refrigerator. Got the filter he suggested and we've got the cleanest tasting water in a long time. I highly recommend this service.

We were referred to these folks by our cabinet contractor. From the time we arrived at the store, to the time we made our dishwasher choice and had an install date was less than 30 minutes. Tim (sales) was very helpful and knew his products. The factory discount on our model pretty much paid for the install. The installers arrived within the 1p-5p window. Joe (lead installer) and Melvin(?) were very nice and helpful. There were some issues with our power source and dishwasher drain/overflow, which they took extra time to troubleshoot and repair. Good, knowledgeable people, fair prices, timely service.

Always a great experience with this family-owned business! We just bought a washer/dryer from them for our new home, and it’s working out great. We also had their repair guy out fixing two appliances that person we bought the house from put in and installed incorrectly. The Valley Oak appliance repair person, Desi, that came over was sooooo great in helping repair the work that’s was done wrong by the people we purchased the house from. He explained everything to us as he went, his customer service was great, he was friendly, and super knowledgeable. Can’t thank you enough for helping us out!

We have bought all our appliances for two homes from Valley Oak. Their service from purchase to repair is outstanding!